Privacy Policy

Your privacy matters to us at auronexivia

Last updated: 15 March 2025

Information We Collect

auronexivia Australia collects various types of information when you interact with our financial creativity platform. This includes personal information you voluntarily provide such as your name, email address, phone number, and billing details when you register for courses or subscribe to our services.

We also automatically collect technical information about your device and browsing behaviour, including IP addresses, browser type, operating system, referring URLs, and pages viewed. This data helps us understand how our platform is being used and allows us to improve your experience.

  • Personal identification information (name, email, phone number)
  • Payment and billing information for course enrollments
  • Educational background and professional interests
  • Device information and browser characteristics
  • Usage patterns and interaction data within our platform
  • Communications preferences and marketing opt-ins

How We Use Your Information

Your information serves multiple purposes within our educational platform. We use personal data to process course enrollments, deliver educational content, and provide customer support. This includes sending you course materials, assignment feedback, and important updates about your learning journey.

We analyse usage patterns to enhance our course offerings and develop new educational content that better serves our Australian finance community. This analysis helps us understand which topics resonate most with learners and where we can improve our teaching methods.

Purpose Data Used Legal Basis
Course delivery Contact details, educational preferences Contract performance
Platform improvement Usage analytics, feedback Legitimate interest
Marketing communications Email, communication preferences Consent

Data Sharing and Disclosure

auronexivia maintains strict controls over data sharing. We only share your information with trusted third-party service providers who assist in delivering our educational services. These include payment processors, email delivery systems, and cloud hosting providers who operate under strict contractual obligations to protect your data.

We never sell your personal information to third parties for marketing purposes. Any data sharing is limited to what's necessary for providing our educational services or as required by Australian law.

In certain circumstances, we may be required to disclose information to comply with legal obligations, court orders, or to protect the rights and safety of our users and staff. Such disclosures are made only when legally necessary and in accordance with applicable privacy legislation.

Your Rights and Choices

Under the Australian Privacy Act 1988 and associated Privacy Principles, you have significant rights regarding your personal information. You can request access to the personal data we hold about you, including details about how it's been used and with whom it's been shared.

You have the right to correct any inaccurate information in our records. If you believe we hold incorrect details about you, simply contact our privacy team and we'll work with you to make necessary corrections promptly.

  • Access your personal data and understand how it's processed
  • Request correction of inaccurate or outdated information
  • Withdraw consent for marketing communications at any time
  • Request deletion of your account and associated data
  • Lodge complaints with the Office of the Australian Information Commissioner
  • Receive data in a portable format when technically feasible

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard encryption protocols, secure server environments, and regular security audits to maintain data integrity.

Access to personal data is restricted to authorized personnel who require this information to perform their job functions. All staff undergo regular privacy and security training to ensure they understand their obligations in handling your information responsibly.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes. For current students, this typically means maintaining records throughout your course enrollment and for a reasonable period afterward to provide ongoing support.

When you request account deletion or when retention periods expire, we securely delete or anonymize your personal data. Some information may be retained in anonymized form for analytical purposes or where required by law, such as financial records for taxation purposes.

International Data Transfers

As our platform utilizes cloud-based services and technologies, some of your data may be stored or processed outside of Australia. When this occurs, we ensure appropriate safeguards are in place to protect your privacy rights and maintain the security of your information.

Any international transfers comply with Australian privacy law requirements, including ensuring recipient countries have adequate privacy protections or implementing additional contractual safeguards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze platform usage. Essential cookies are necessary for core functionality like maintaining your login session and course progress tracking.

Analytics cookies help us understand how visitors interact with our content, which pages are most valuable, and where we can improve the user experience. You can manage cookie preferences through your browser settings, though disabling certain cookies may impact platform functionality.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, and legal requirements. When significant changes occur, we'll notify active users through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The effective date at the top of this page indicates when the policy was last updated.

Privacy Questions or Concerns?

Email: info@auronexivia.com
Phone: +61408543697
Address: 164 Harrington St, Hobart TAS 7000, Australia